SECTION 1
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| 1 |
Does your business offer terms beyond COD for merchandise or services? If yes continue in this section, if no proceed to
Section 2.
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| 2 |
Do you have personnel designated to perform credit/collections duties for those accounts with terms beyond COD?
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3
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Does the personnel handle the duties on a full or part-time basis?
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| 4 |
Does the personnel responsible for the company’s credit/collections have any formal training in this area? In other words, have they had any formal schooling or attended any seminars to learn proper credit and collections techniques?
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5
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Do you have an in-place Credit/Collections Policy?
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6
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At the present time my accounts receivable are more delinquent and harder to collect than in the past:
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
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Please enter answer #
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7
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The average time it takes me to receive payment from my accounts receivable is:
1. Less than 30 days
2. 30-45 days
3. 46-60 days
4. 61-75 days
5. 75-90 days
6. 90 – 119 days
7. Over 120 days
8. Don’t know
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Please enter answer #
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8
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The percentage of accounts currently placed with outside attorneys or outside collection agencies is approximately:
1. None
2. 1% – 5%
3. 6% - 9%
4. 10% to 15%
5. 16% - 19%
6. 20% to 24%
7. Over 25%
8 Don’t know
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Please enter answer #
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9
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The recovery results and/or the monies collected as a result of the collection and recovery efforts of the outside attorneys or outside collection agencies referred to in question 8 are:
1. Not Applicable
2. Excellent
3. Very Good
4. Good
5. Average
6. Below Average
7. Poor
8. Don’t Know
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Please enter answer #
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10
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On an annual basis, the total dollars written-off to bad debt is equal to:
1. None
2. 1% – 5%
3. 6% - 9%
4. 10% - 15%
5. 16% - 19%
6. 20% - 24%
7. Over 25%
8. Don’t know
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Please enter answer #
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11
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We would consider using an outside company or firm to remotely handle all of the credit and collections matters for our company on an as-needed or consulting basis instead of performing these functions in-house:
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don’t Know
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Please enter answer #
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12
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A reasonable cost assessed by an outside company or firm to remotely handle all of the credit and collections matters for our company should equal approximately what percentage of annual sales:
1. None
2. 1% – 5%
3. 6% - 9%
4. 10% - 15%
5. 16% - 19%
6. 20% - 24%
7. Over 25%
8. Don’t know
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Please enter answer #
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SECTION 2
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1
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We believe that some sales are lost because we offer no credit terms beyond COD.
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don’t Know
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Please enter answer #
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2
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We would like to begin offering credit terms to existing customers.
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don’t Know
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3
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We currently do not have personnel designated perform credit/collections duties if there was an election to begin offering credit terms beyond COD.
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don't Know
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4
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We would be willing to hire an outside consultant to provide formal training to our in-house personnel to learn proper credit and collections techniques if the training provided was cost-effective.
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don’t Know
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5
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We would consider using an outside company or firm to remotely handle all of the credit and collections matters for our company on an as-needed or consulting basis instead of performing these functions in-house provided the costs were reasonable.
1. Strongly Agree
2. Agree
3. Disagree
4. Strongly Disagree
5. Don’t Know
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Please enter answer #
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6
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Reasonable costs assessed by an outside company or firm to remotely handle all of the credit and collections matters for our company should equal approximately what percentage of annual sales:
1. None
2. 1% – 5%
3. 6% - 9%
4. 10% - 15%
5. 16% - 19%
6. 20% - 24%
7. Over 25%
8. Don’t know
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Please enter answer #
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